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英国布莱顿大学论文代写:美国邮政

美国邮政局(USPS)是一个古老的组织,管理和控制的政府。这是一个简单的方式开始一个公共组织,将满足各种服务的国家的公民。案例研究是一个有趣的概念,战略管理,提供了一些新的见解,是有关的问题,这样的组织的成长。以下是一些已确定的案例研究的诊断问题,并从战略管理的角度来看,通过比较它与类似的建立的企业更有利可图和成功:
1。在案例中观察到的主要问题是零星的邮件的需求,该组织正面临着,这使得它更难以管理他们的固定成本,特别是人力成本几乎被视为约85%的预算。从战略管理的角度来看,它表明,该组织缺乏实质性的管理作用和洞察力的未来需求和塑造的过程中的方式,将有利于他们和客户通过接受特殊的服务。它是将特殊服务的一个公司的产品势在必行(Kilmann和Kilmann,1991;Gadiesh和吉尔伯特,1998;奎因,多尔利和帕克特,1990),和美国邮政未能及时交货的服务整合到邮件系统的核心产品。没有意识到或没有注意到市场动向的趋势的主要问题已经造成了大量的损害服务质量和无法判断战略的形成。公司,无论是私人或公共需要维持一种在各自的行业竞争优势(J.皮萨诺和船,1997),和美国邮政已不能保持一个标准化的服务模式。问题的主要根源可以追溯到组织无法认识到未来的需求,并作出相应的策略。

英国布莱顿大学论文代写:美国邮政

The US Postal Service (USPS) is an old organisation which is governed and controlled by the government. This was a simple way of starting a public organisation which would cater to various services to the citizens of the country. The case study is an interesting concept for strategic management which offers some fresh insights into the issues that are pertinent to the growth of such an organisation. Following are some of the diagnosis issues that have been identified from the case study and are viewed from the perspective of strategic management and by comparing it with similar established businesses which are more profitable and successful:

1. The primary issue that is observed in the case is the sporadic demand of mails that the organisation is facing, which makes it more difficult to manage their fixed costs especially the manpower costs which are almost seen to be about 85% of the budget. Looking from a strategic management perspective, it indicates that the organisation lacked a substantial management role and an insightful foresight of the future demand and moulding the processes in a way that will benefit them and the customers by receiving exceptional service. It is imperative to integrate exceptional services into the product offerings of a company (Kilmann and Kilmann, 1991; Gadiesh and Gilbert, 1998; Quinn, Doorley and Paquette, 1990), and USPS has not been able to integrate the services of timely delivery into the core product offering of mailing system. The primary issue of not realising or not noticing the trends in the market movements has caused a lot of damage to the service quality and inability to judge the strategy formation. Firms, be it private or public are required to maintain and sustain some kind of competitive advantage in their respective industry (Teece, Pisano and Shuen, 1997), and USPS has not been able to maintain a standardised service pattern. The primary source of the issue can be traced down to the inability of the organisation to recognise the future demand and make strategies accordingly.