Management of conflict is an issue that depends on the subjective nature of a situation. It primarily depends on the issue and the conflict.
As an inception step, the employees must be encouraged to discuss the issue among them to develop viable options. If the employee continues to have difference of opinion, there must be a mediator involved to resolve the issue. The project manager must then determine the best course of action to resolve a particular conflict. Team building activities that are cantered on empathy and culture training would be given to the employees.
In the case of workplace, the employees need to have two forms of training. One is the skill development training. There are a number of newer technologies that have been emerging in the current times. It is imperative for the employees in the particular sectors to develop the talents that are required for sustenance in terms of technical skills.
The second factor is the development process for the intangible. The intangible training must focus on self-development and skill development (Sulsky, 1999). The people in the company must find viable alternative plan to work with each other and develop solutions for the same. The trainings for the skill development and team building must focus on leadership training, personality development, empathy, culture training and conflict management. A combination of these training must be provided for the individuals of a company.