Assignment First

英国大学论文怎么写:公司的主要目标是改进公司的服务,使顾客满意。公司的一些主要目标如下:

通过在客户中创造忠诚因素来留住现有客户:

这个目标与公司的愿景和价值观相联系。“食品杂货商”不仅承诺降低产品和服务的价格,而且还希望与社区保持积极的关系。通过建立积极的关系,他们意味着保留现有的客户,使他们忠诚(Caywood和Gronstedt, 2012)。

为顾客服务,让他们满意并保持愉快的心情:

该公司的这一目标与满足顾客有关,所以当他们与“食品和杂货商”一起购物时,他们会感到快乐。食品零售店不能给顾客的生活带来很大的改变,但他们可以提供良好的服务,通过提高服务质量给顾客留下深刻的印象

提出目标

与社区合作,实现企业社会责任的目标

公司希望与社区发展积极的关系,但如果没有社会的帮助,社区就无法发展积极的关系。“食品杂货商”需要为履行企业社会责任而分配特定的公司资金。

与其他国家和其他食品零售店合作,消除世界各地的饥饿

这一目标将有助于提高公司在世界各地的形象。“食品杂货商”不仅可以努力实现企业社会责任的目标,而且可以增进顾客之间的好感。

这些推荐目标对公司来说是合适的,因为它们将有助于与客户和社区建立积极的关系。“食品杂货商”已为顾客提供优质服务和折扣,以满足他们的需要,但他们亦可透过改善与社会的关系,增进他们的良好意愿。这些新目标将直接或间接地影响公司使命和愿景的陈述。产品和服务的价格和质量是客户的一个因素,但现在一天的环境也被放在首位。客户需要可持续的包装和对环境没有负面影响的可持续产品(Dahlen和Rosengren, 2005)。


英国大学论文怎么写 :Main objectives of the company revolve around improvement in the services of the company so customers get satisfied. Some of the main objectives of the company are as follows:
Aiming to retain the current customers by creating loyalty factor among the customers:
This objective is linked with the vision statement and values of the company. “Food and grocers” not only promises to decrease the rates of products and services but they also want to maintain positive relationship with the communities. By creating positive relationship, they mean to retain the current customers and make them loyal (Caywood and Gronstedt, 2012).
Serving the customers so they can get satisfied and retain with a happy face:
This objective of the company is linked with satisfying the customers so they are happy when they shop with “Food and grocers”. Food retail stores cannot create a big difference in the life of customers but they can provide good services that can leave an imprint on the customers by improving the quality of services
Suggested objectives
Working with communities for fulfilling the objectives of corporate social responsibility
The company wants to develop positive relationship with the communities but they cannot develop positive relationships without helping the societies. “Food and grocers” need to allocate specific funds of the company for fulfilling their corporate social responsibility.
Working with other countries and other food retail stores for eliminating hunger all over the world
This objective will help in enhancing the image of the company all over the world. Not only “Food and grocers” can work on fulfilling the objective of corporate social responsibility but they can also improve good will among the customers.
These recommended objectives are appropriate for the company because they will help in developing positive relationships with the customers and communities. “Food and grocers” is already fulfilling the needs of the customers by providing them with quality services and discount rates but they can enhance their good will by improving their relationship with the society. These new objectives will impact directly and indirectly on the maintaining the mission and vision statement of the company. Price and quality of products and services is one factor for the customer but now a day’s environment is also given top priority. Customers need sustainable packaging and sustainable goods that are not impacting negatively on the environment (Dahlen and Rosengren, 2005).