There are different basis which can be used while comparing the approach which have used in these articles. The article written by the Hayes and the Rapa are same in some contexts but in some context these article are different from each other. The similarity between these two articles which have written by the Hayes and the Rapa is that in both of these articles, the emphasis is on the e business (mbaskool.com, 2015). The focus of these articles is on the e business. It reflects that the significance of the e business in modern era is equal for both. The different in these articles is not the core idea of the articles.
The bases of difference are only the difference approaches which have used by the author while explaining the importance and significance of the e business.(Turban, E-Commerce Security and Fraud Issues and Protections. In Electronic Commerce , 2015). the article which have written by the Rapa, there is another basis of similarities and it is that the website plays only the roll of junction between the buyer and the seller there might be many situations when the website might change some commissions in the form of the fee of transaction between the buyer and seller (RAPPA, 2010).
There might be some circumstances when the websites ply the role of broker and it can sell the product to the end customer but charging some profit margin on it. In the article written by the Rapa, there is emphasis on the advertisement and the promotion of the product and services which the company is going to sell through the websites (Jeremy Hayes, 2003). In the article of Hayes, there is no expressive description of the importance of the advertisement and promotion. There is emphasis on the customer’s service relationship.